Role-Based eLearning vs. eService-Learning – Modern Educational Approaches Based on Mobile and Social 21st-Century Technologies
Keywords:role play; learners; teachers; competencies; content developer; hybrid training; key skills; technological trends
Role-based e-learning has led to a student-centered way of learning, adopting Internet
technologies. The new technologies of Web 2.0 and social networks undoubtedly have the potential to
improve the role-based learning of e-learning. However, not only will the evolution of technology influence
future directions for role-based e-learning, but it will also involve factors related to changing educator
perceptions and changing student roles. The continuous evolution of role-based e-learning is based on three
main factors: technology, educators, and learners. (Sandra Wills, 2011). eService-learning is an educational
approach that combines learning objectives with community service to provide a pragmatic, progressive
learning experience while meeting societal needs. The new information technologies support the learning
process by meeting the needs of the learning process and at the same time support the interaction between the
student and the technology, which takes place at the concept level. Technologies have the role of functioning
as intellectual tools that allow students to construct more meaningful personal interpretations and
representations of the world. An eService-Learning course provides the students with real-world experiences
that they cannot obtain from a textbook, traditional lectures, and fictitious lab assignments. An eService-
Learning model cultivates skill sets and on-the-job training that is a very valuable asset for future jobs.
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